Trust & Safety
How we prevent chargebacks & scams
A layered, scam-resistant design across the money flow.
WorkOfficially™ is built to prevent scams and chargebacks through layered controls, not a single switch. Each layer reduces a different kind of risk, and together they make abuse much harder.
The layers
- Escrow-first funding - clients fund milestones into escrow before work starts, so money is committed and protected.
- Payout clearing hold - a clearing hold before payout reduces the window for fraudulent reversals.
- WRK on-chain irreversibility - settlements paid in WRK are recorded on-chain and cannot be reversed like a card charge.
- 3-D Secure on cards - card payments use 3-D Secure to confirm the cardholder.
- KYC - identity verification deters bad actors before they transact.
- Stored delivery evidence - deliverables and messages are retained to support fair dispute resolution.
Honest expectations
This scam-resistant design is built to prevent scams and chargebacks. It is not a guarantee, and no platform can eliminate all risk.
Note. Keep work, files, and agreements inside the platform so escrow and stored evidence can protect you if a dispute arises.