WorkOfficially
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Trust & Safety

How we prevent chargebacks & scams

A layered, scam-resistant design across the money flow.

WorkOfficially™ is built to prevent scams and chargebacks through layered controls, not a single switch. Each layer reduces a different kind of risk, and together they make abuse much harder.

The layers

  • Escrow-first funding - clients fund milestones into escrow before work starts, so money is committed and protected.
  • Payout clearing hold - a clearing hold before payout reduces the window for fraudulent reversals.
  • WRK on-chain irreversibility - settlements paid in WRK are recorded on-chain and cannot be reversed like a card charge.
  • 3-D Secure on cards - card payments use 3-D Secure to confirm the cardholder.
  • KYC - identity verification deters bad actors before they transact.
  • Stored delivery evidence - deliverables and messages are retained to support fair dispute resolution.

Honest expectations

This scam-resistant design is built to prevent scams and chargebacks. It is not a guarantee, and no platform can eliminate all risk.

Note. Keep work, files, and agreements inside the platform so escrow and stored evidence can protect you if a dispute arises.