Escrow & milestones

Fund work into escrow and release on approval.

Part of WorkSafe™, escrow structures work into contracts with clear milestones. The client funds a milestone before work begins, and the freelancer can start knowing the money is set aside.

How escrow works

Milestone contracts - break work into milestones with their own scope and amount.
Client funds first - the client funds a milestone into escrow before the freelancer begins.
Release on approval - funds release to the freelancer once the client approves the delivery.
Refundable on dispute - if a dispute is opened, escrow holds the funds while it is resolved.

Ways to fund

Clients fund a milestone by card or with WRK. A card payment adds the client service fee (5% on the free plan, 3% on client Pro, 1% on client Elite), which is not refunded. A milestone funded with WRK is converted from US dollars at the current WRK rate and carries no fees for either side.

Note. The platform fee starts at the published base rate on each released milestone, falls as your reputation tier rises, and Pro and Elite plans reduce it further. The rate is fixed on each contract when it is created.