Messaging & calls

Conversations, offers and calls live in one place, on the web and in the app.

The inbox

• Real time - new messages appear as they arrive, with typing and online status and read marks.
• Files and voice notes - send photos, documents and voice messages; every file in a chat is collected under Files and Links.
• Replies, reactions, pins and stars - keep long threads easy to follow.
• Search - find a conversation by name or a message by its words, and jump straight to it.
• Your controls - mute, snooze, block or report a conversation.
• Offers in chat - an offer made in a conversation becomes a contract once it is accepted and the client funds it.

A client starts a new conversation; a freelancer replies in conversations a client opened. Freelancers reach new clients through proposals.

Call Officially: video and voice calls

• Call from any chat - video or voice, in the browser or the app, with nothing extra to install.
• Meetings - schedule a meeting from a chat, see live and recent calls in one list, and join by link.
• Host tools - mute or remove someone, co-hosts, spotlight, raise hand, reactions, in-call chat, lock the call, end it for everyone.

Safety in chat

Messages are checked for common scam patterns (for example, a request to move the conversation or the payment off the platform). When something looks risky, you see a short safety tip.